Starting Date: Immediately
Shift: Part-Time 28-32 Hours per week
Pay: Commensurate with Experience
Reports to: Director of Ticketing and Guest ServicesUnder the supervision of the Director of Ticketing and Guest Services, the Oxford Performing Arts Center’s (OPAC) Assistant Box Office Manager assists customers with Box Office transactions of varying complexity. The Assistant Box Office Manager shall provide high-quality customer service in a timely manner over the telephone, in person, and provide support for online ticket sales using the Tessitura ticketing software. They handle daily account balancing and deposits and lead a team of box office ticket agents. Weekend and evening hours required.  The job performs routine assignments related to the sales of products and/or services.

The preferred candidate shall be highly proficient in Windows based computer programs and be extremely comfortable learning new software and technology.

Responsibilities:

• Provides customers with expedient responses to requests and problems, using a comprehensive knowledge of OPAC’s performances, policies and services.
• Presents a highly-positive, professional, and welcoming first impression to customers.
• Handles daily account balancing and deposits under the supervision of the Director of Ticketing and Guest Services.
• Must be proactive and forward thinking in all Box Office duties that may arise.
• Assists other departments by compiling customer data for use in planning, promotions, advertising, and fund raising.
• Assists in leading a team of box office ticket agents.
• Gains knowledge of other Front of House job duties and may be asked to cover if necessary.
• Performs other related work as needed.

Education, Experience, and Certifications:

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree preferred
• Minimum requirements include knowledge and skills developed through <2 years of work experience in a related, customer-facing job discipline
• Able to pass a criminal background check and drug test
• Valid Driver’s license required

Technical Knowledge or Skills:

• Excellent customer service, communication skills and phone etiquette.
• Attention to details a must.
• Accurate keyboarding skills.
• Make accurate financial transactions.
• Remain pleasant during challenging situations.
• Highly Proficient in Windows based computer programs.
• Work efficiently and independently.

General Duties:

• Welcome top-level sponsors and donors to the Signature Club at the lectern 
• Provides customers with expedient responses to requests and problems, using a comprehensive knowledge of OPAC performances, policies, and services 
• Presents a positive, professional, and respectful attitude when engaging donors and sponsors 
• Performs other related work as needed 

Compensation:

• The pay rate for the Development Event Assistant position is $16.00 per hour for the first year. If the employee receives a positive evaluation after one year, a raise to $17.50 per hour may be available.  

Job Listing Disclaimer:

The rate listed above is for a position that is active only on OPAC show days, which can be very sporadic. These roles are not considered regular or permanent employment and are suitable only for individuals seeking extra income, not regular or sustaining income. OPAC averages five shows per month, but this schedule can be affected by holidays and building maintenance. A typical show schedule involves a maximum of four to five hours of evening work per show, with four hours being the most common. While the position listed above may have higher hourly rates than some permanent roles, please note that they do not include benefits.
 

All positions must complete OPAC’s Safe Serv training.  In addition, Bartenders must complete Responsible Vendor Training, and Managers must complete OPAC’s Operational & Customer Management Training. 

This position is responsible for assisting in the operation of guest parking lots for events and along with some light housekeeping duties includes the following primary responsibilities:

• Deploying and retrieving reserved donor parking signage and other parking signage before and after each performance.
• Assist with light housekeeping in restrooms and lobbies once a show has begun to ensure a clean and suitable environment for guests.

Requirements:

• Be at least eighteen (18) years of age
• Be able to pass a drug test and background check

Qualifications:

• Ability to provide excellent customer service to all guests and other employees with a friendly and positive attitude.
• Ability to work on nights and weekends throughout the year.

Physical Demands: 

• Work is essentially active with consistent standing, walking, stooping, bending and lifting up to 75 lbs. Ability to climb several flights of stairs and ladders during a short period of time is also required. Work also requires physical dexterity in the frequent use of hand-eye coordination and manipulative skills using fingers, limbs, and body in the operation of computers and audio console equipment.

Sample Event Day Schedule with a 7:00 pm Performance:

• 5:00 pm - Set Up all parking signage
• 5:30 pm - Check all restrooms and lobbies for issues
• 6:00 pm - Begin managing parking lot access
• 7:00 pm - Show begins / Begin checking all restrooms and lobbies for issues
• 7:30 pm - Retrieve all parking signage
• 8:00 pm - If an intermission occurs, check all restrooms and lobbies after intermission.  
• 8:30 pm - Assist with post-show cleaning

More Information

This position reports to the Facilities Manager, Joy Sees. For information regarding this position or to apply, contact Joy at 256-862-6966 or by email at jsees@oxfordpac.org.

The Oxford Performing Arts Center’s Operations Department is seeking to hire PART-TIME Housekeepers.  Starting pay is commensurate with experience. 

The schedule includes mostly daytime hours, but occasionally nights or weekends throughout a 20-36 hour workweek.

Requirements:

·      Must be able to climb ladders and stairs

·      Must be at least 18 years old

·      Must be able to work nights, weekends, holidays, and long shifts as required. 

·      Must be able to work safely and follow policies. 

·      Must be able to pass a criminal background check and drug test.  

Qualifications:

·      High School diploma or GED preferred

·      Experience housekeeping is strongly preferred

·      Must demonstrate a positive work ethic and attitude

·      Must be a self-motivated worker

·      Must be able to behave and dress professionally

Responsibilities:

·      General cleaning tasks such as dusting, mopping, sanitizing, vacuuming, and more.  

·      Perform a variety of maintenance tasks.

General Statement of Responsibilities:

Stagehands are responsible for assisting with the load-in, load-out, and set-up of touring production equipment under the supervision of the Technical Director.  These positions are temporary and work is based solely on the labor requirements for each performance.  

Qualifications:

• Must be at least 18 years of age or older.
• The capability of communicating positively and professionally with co-workers, and representatives of touring productions. 
• Ability to work under pressure during busy event schedules.
• Ability to lift up to 50 lbs.
• Ability to climb several flights of stairs during a short period of time.
• Ability to follow directions and maintain a safe working environment.  

Compensation:

• Stagehand position pay is based solely on prior experience.  The minimum pay for Stagehand labor is $12 per hour.  

General Duties:

• Maintain current liquor license policy compliance

• Verify the customer's age

• Make suggestions based on the customer's tastes and preference 

• Stock and maintain beer and wine coolers 

• Track and maintain inventory  

• Interact positively with Patrons

• Operate the bar within ABC Requirements

• Complete Responsible Serving training

• Serve wine and beer efficiently 

• Communicate calmly and effectively to diffuse tense interactions that may occur

• Maintain a safe and fun atmosphere for both staff and guests

• Prepare and display club food within health department guidelines in an aesthetically pleasing way.  

• Ensure club food is restocked as needed throughout the show

Compensation:

• The pay rate for the this position is $16.00 per hour for the first year. If the employee receives a positive evaluation after one year, a raise to $17.50 per hour may be available.  Tips may not be accepted or requested.

Job Listing Disclaimer:

The rate listed above is for a position that is active only on OPAC show days, which can be very sporadic. These roles are not considered regular or permanent employment and are suitable only for individuals seeking extra income, not regular or sustaining income. OPAC averages five shows per month, but this schedule can be affected by holidays and building maintenance. A typical show schedule involves a maximum of four to five hours of evening work per show, with four hours being the most common. While the position listed above may have higher hourly rates than some permanent roles, please note that they do not include benefits.
 

All positions must complete OPAC’s Safe Serv training.  In addition, Bartenders must complete Responsible Vendor Training, and Managers must complete OPAC’s Operational & Customer Management Training. 

General Duties:

• Maintain current liquor license policy compliance

• Verify the customer's age

• Process payment 

• Make suggestions based on the customer's tastes and preference 

• Stock and maintain beer and wine coolers 

• Track and maintain inventory  

• Interact positively with Patrons

• Operate the bar within ABC Requirements

• Calibrate and close cash register 

• Implement Responsible Serving training

• Serve wine and beer efficiently 

• Communicate calmly and effectively to diffuse tense interactions that may occur

• Maintain a safe and fun atmosphere for both staff and guests

• Count and close Concession registers 

Compensation:

• The pay rate for the Bartender position is $16.00 per hour for the first year. If the employee receives a positive evaluation after one year, a raise to $17.50 per hour may be available.  Tips may not be accepted or requested.

Job Listing Disclaimer:

The rate listed above is for a position that is active only on OPAC show days, which can be very sporadic. These roles are not considered regular or permanent employment and are suitable only for individuals seeking extra income, not regular or sustaining income. OPAC averages five shows per month, but this schedule can be affected by holidays and building maintenance. A typical show schedule involves a maximum of four to five hours of evening work per show, with four hours being the most common. While the position listed above may have higher hourly rates than some permanent roles, please note that they do not include benefits.
 

All positions must complete OPAC’s Safe Serv training.  In addition, Bartenders must complete Responsible Vendor Training, and Managers must complete OPAC’s Operational & Customer Management Training. 

General Duties:

• Maintain current liquor license policy compliance

• Verify the customer's age

• Make suggestions based on the customer's tastes and preference 

• Stock and maintain beer and wine coolers 

• Track and maintain inventory  

• Interact positively with Patrons

• Operate the bar within ABC Requirements

• Complete Responsible Serving training

• Serve wine and beer efficiently 

• Communicate calmly and effectively to diffuse tense interactions that may occur

• Maintain a safe and fun atmosphere for both staff and guests

• Prepare and display club food within health department guidelines in an aesthetically pleasing way.  

• Ensure club food is restocked as needed throughout the show

Compensation:

• The pay rate for the this position is $16.00 per hour for the first year. If the employee receives a positive evaluation after one year, a raise to $17.50 per hour may be available.  Tips may not be accepted or requested.

Job Listing Disclaimer:

The rate listed above is for a position that is active only on OPAC show days, which can be very sporadic. These roles are not considered regular or permanent employment and are suitable only for individuals seeking extra income, not regular or sustaining income. OPAC averages five shows per month, but this schedule can be affected by holidays and building maintenance. A typical show schedule involves a maximum of four to five hours of evening work per show, with four hours being the most common. While the position listed above may have higher hourly rates than some permanent roles, please note that they do not include benefits.
 

All positions must complete OPAC’s Safe Serv training.  In addition, Bartenders must complete Responsible Vendor Training, and Managers must complete OPAC’s Operational & Customer Management Training. 

General Duties:

• Serve Patrons sodas, popcorn, and candy.

• Maintain a clean and orderly work environment

• Interact competently and positively with all patrons 

• Stock and maintain concession stand inventory

• Assist theater trash pick-up

• Count and close Concession registers 

Compensation:

• The pay rate for the Concessions Attendant position is $14.00 per hour for the first year. If the employee receives a positive evaluation after one year, a raise to $15.00 per hour may be available.  

Job Listing Disclaimer:

The rate listed above is for a position that is active only on OPAC show days, which can be very sporadic. These roles are not considered regular or permanent employment and are suitable only for individuals seeking extra income, not regular or sustaining income. OPAC averages five shows per month, but this schedule can be affected by holidays and building maintenance. A typical show schedule involves a maximum of four to five hours of evening work per show, with four hours being the most common. While the position listed above may have higher hourly rates than some permanent roles, please note that they do not include benefits.
 

All positions must complete OPAC’s Safe Serv training.  In addition, Bartenders must complete Responsible Vendor Training, and Managers must complete OPAC’s Operational & Customer Management Training. 

General Duties:

• Assemble and Fulfil concession orders

• Interact positively with Sponsors and Patrons 

• Track and Maintain Concessions inventory 

• Ability to walk multiple flights of stairs repeatedly over a short period of time

• Collect waste in the Sponsor Lounge 

• Maintain a Clean and orderly environment

• Assist with the clean-up of the Sponsor Lounge 

Compensation:

• The pay rate for the Concessions Runner position is $16.00 per hour for the first year. If the employee receives a positive evaluation after one year, a raise to $17.50 per hour may be available.  

Job Listing Disclaimer:

The rate listed above is for a position that is active only on OPAC show days, which can be very sporadic. These roles are not considered regular or permanent employment and are suitable only for individuals seeking extra income, not regular or sustaining income. OPAC averages five shows per month, but this schedule can be affected by holidays and building maintenance. A typical show schedule involves a maximum of four to five hours of evening work per show, with four hours being the most common. While the position listed above may have higher hourly rates than some permanent roles, please note that they do not include benefits.
 

All positions must complete OPAC’s Safe Serv training.  In addition, Bartenders must complete Responsible Vendor Training, and Managers must complete OPAC’s Operational & Customer Management Training. 

The Concessions & Bar Manager oversees the show-day operations for the venue's concessions & bar counters and ensures a safe environment and high-quality customer service experience. Under the supervision of the OPAC Hospitality Manager, they also ensure liquor licensing compliance and ensure that staff follow local requirements and proper alcohol distribution regulations. The Concessions & Bar Manager is responsible for tracking and maintaining inventory and training and supervising bar staff.

Duties:

• Manage and oversee Bar and Concessions operations

• Track and maintain Concessions and Bar inventory 

• Ensure that all assigned tasks are fulfilled by bartenders and concessions workers 

• Calmly and effectively diffuse tense interactions that may occur

• Ensure that the bar and staff maintain the ABC guidelines 

• Supervise and assist staff as needed 

• Interact positively with patrons, staff, and sponsors
   

Qualifications:

• Must be at least 21 years of age or older.
• Must complete Safe Serv training, Alabama Responsible Vendor training, and OPAC's Operation & Guest Services training programs.
• The capability of communicating positively and professionally with members of the public, co-workers, and vendors. 
• Ability to work under pressure during busy event schedules.
• Ability to lift up to 40 lbs.
• Ability to climb several flights of stairs during a short period of time.
• Ability to handle cash and card payments in accordance with venue policy.  

Compensation:

• The Concessions & Bar Manager position pay rate is $20.00 per hour for the first year.  If the employee receives a positive evaluation after one year, a raise to $23.00 per hour may be available.  
   

Job Listing Disclaimer:

The rate listed above is for a position that is active only on OPAC show days, which can be very sporadic. These roles are not considered regular or permanent employment and are suitable only for individuals seeking extra income, not regular or sustaining income. OPAC averages five shows per month, but this schedule can be affected by holidays and building maintenance. A typical show schedule involves a maximum of four to five hours of evening work per show, with four hours being the most common. While the position listed above may have higher hourly rates than some permanent roles, please note that they do not include benefits.
 

All positions must complete OPAC’s Safe Serv training.  In addition, Bartenders must complete Responsible Vendor Training, and Managers must complete OPAC’s Operational & Customer Management Training.